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Communicate With Confidence!: How to Say It Right the First Time and Everytime | 
 enlarge | Author: Dianna Booher
Publisher: McGraw-Hill
Category: Book
List Price: $39.95
Buy Used: $6.47
You Save: $33.48 (84%)
New (5) Used (20) Collectible (2) from $6.47
Rating:  16 reviews
Sales Rank: 858754
Media: Hardcover
Edition: 1
Pages: 432
Number Of Items: 1
Shipping Weight (lbs): 2
Dimensions (in): 9.6 x 7.7 x 1.6
ISBN: 0070064555
Dewey Decimal Number: 651.73
EAN: 9780070064553
ASIN: 0070064555
Publication Date: August 1, 1994
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Shipping: International shipping available
Condition: Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More.
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Product Description
Say The Right Thing--In Any Business or Social Situation! Each year thousands of executives pack Dianna Booher's seminars to learn to express themselves more clearly and confidently at work and at play. Now this master communicator has distilled over 600 of her proven speaking and listening tips into a single fast-access primer--one that can help you think on your feet, organize your ideas for impact, build credibility and loyalty, and instantly answer questions from customers. . .bosses. . .coworkers. . .even your spouse! With Communicate With Confidence You'll develop the skill to: win people over to your ideas; hold your own in meetings; give--and get--advice; say ``No'' without hurt feelings; criticize without crippling; resolve conflicts without blows; respond to insults and abuse; talk across gender line--and more!
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| Customer Reviews: Read 5 more reviews...
 An Amazing Tool April 2, 2008
T. Hooper (Osaka, Japan)
This book is an amazing tool for anyone active in the working world. The advice given in the book is broken down into tips which are easy to read and understand. Since the tips are short, busy professionals will find this book easy to pick up when they have time to read. In even a short amount of time, you'll be able to read at least a few tips. I highly recommend this book to anyone who is in management or who works with other employees closely. You'll find advice here that will save you a lot of trouble later.
Thorough and Detailed January 2, 2007
Elijah Chingosho (Nairobi, Kenya)
6 out of 6 found this review helpful
This is a thorough and detailed book which covers a wide range of tips that you should find useful and important in enhancing your communication skills. The book covers all the critical aspects of communication including the communication process, the need for effective, active listening, verbal, non-verbal and writing skills, being assertive, effective negotiations, effective public speaking and presentations, among others.
Most of us are poor listeners, as we tend to listen with intent to response rather than to understand what the speaker is really communicating to us. With self-control and discipline, the book gives us tips that we can follow to be effective and active listeners.
This is a self-help that is easy to read and understand and follow. It has a lot of tips and practical advice that should help you change to become a more effective communicator.
Comprehensive Compendium of 1042 Communication Tips June 20, 2006
Brenda Avadian, MA (Pearblossom, CA USA)
A comprehensive compendium of 1042 tips belonging on every committed communicator's reference shelf. Whether a neophyte or accomplished communicator, you will find a useful tip or reminder, each time you open this book.
Easy to Read February 24, 2006
Jennifer (Pennsylvania)
2 out of 2 found this review helpful
Dianna Booher writes with clarity and detail, and her book is so easy to read. We're all communicating in one way or another, and Dianna's insights are extremely valuable. You also might learn something about yourself as a listener. I highly recommend this book.
Essential for anyone December 25, 2002
David Field (Merrimac, MA USA)
16 out of 16 found this review helpful
While this book has a business focus, there are many techniques shown that can be used in all facets of life - in the family, with friends, or in organizations and sports teams. It's a huge (1000+) list of tips for various situations. How do you deal with someone who's not pulling their weight? You don't have to be a manager at work - you can have unresponsive kids, friends who take much more than they give, and committee members who are just along for the ride.All the points are obvious, but in real life we forget, communicate badly, and then make a bad situation worse. This book has the sort of information that someone gives you when they say, "In that situation I always do . . ." and you could hit yourself for not thinking of it at the time. If you read and re-read this book you'll begin to have these ideas when you need them, not afterward. The tip formula is excellent. Too many books try to put ideas across in ordinary text and become confusing and unclear. Each tip and its supporting text is complete. You won't be left wondering what the author meant. I teach people to make presentations and there is plenty here I intend to pass along. My order is in for Booher's forthcoming "Speak With Confidence," because if it's even half as good as this book, it will be invaluable. One last thought. Think about the times you didn't communicate that well. Think about the stress, the bad relations with other people, and all the negative things that resulted. Now look at the price of this book. Isn't it worth that price just to communicate effectively one time, let alone all the times this book will save the day?
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