| Competency-based Performance Reviews: How to Perform Employee Evaluations the Fortune 500 Way |  | Author: Robin Kessler Publisher: Career Press Category: Book
List Price: $13.99 Buy New: $8.17 as of 7/31/2010 23:43 EDT details You Save: $5.82 (42%)
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Seller: supermoviedeals Rating: 6 reviews Sales Rank: 73,603
Media: Paperback Pages: 255 Number Of Items: 1 Shipping Weight (lbs): 0.6 Dimensions (in): 8.1 x 5.2 x 0.7
ISBN: 1564149811 Dewey Decimal Number: 658.3125 EAN: 9781564149817 ASIN: 1564149811
Publication Date: February 28, 2008 Availability: Usually ships in 1-2 business days
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| Editorial Reviews:
Product Description Managers working in today's organizations often focus more on results than on the people who achieve those results. But regularly evaluating the performance of your employees is critical to improving the efficiency and output of your organization.
Performance reviews have changed significantly in the past few years. Companies today are looking for the key characteristics, known as competencies, that help the most successful people in their field to be so successful. Managers and employees need to focus on those competencies, especially during performance review discussions.
Competency-Based Performance Reviews offers you a new and more effective way to handle performance reviews and to coach your employees to emphasize the knowledge, skills, and abilities that they have and the organization needs. Most sophisticated U.S. and international employers are using competency-based systems to select, interview, and evaluate the performance of employees. Fortune 500 corporations such as American Express, Anheuser Busch, Coca-Cola, Disney, Federal Express, IBM, Johnson & Johnson, and Pfizer are all looking for specific competencies.
This book will give you the guidance you need to: * Perform competency-based reviews on your employees. * Help your team get the recognition they deserve in division meetings by providing the evidence to justify higher performance rankings. * Develop your own competencies--and those of your employees. * Coach employees to recognize competency-based accomplishments and advocate for themselves throughout the year. * Write smarter, targeted competency-based accomplishment statements to use on performance review forms.
By putting these competency-based performance reviews into practice, managers can strengthen their organziations, their careers, as well as the careers of their employees. Competency-Based Performance Reviews includes sample phrases to use on reviews, as well as sample accomplishment statements to guide employees to improving and writing their own
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| Customer Reviews:
Showing reviews 1-5 of 6
An effective method for employee evaluation and management June 16, 2008 Craig Matteson (Ann Arbor, MI) 3 out of 3 found this review helpful
Robin Kessler has written this very helpful book to help small to medium businesses perform better performance reviews. Evaluating employees each year is a recognized necessity, but it is often performed rather perfunctorily and without much connection to the real work going on in the company. Her argument is that you should be using the competencies you know are key to your success as measures for evaluation. You should then use these competencies to set goals and metrics that set in a meeting with the employee at the beginning of the evaluation period. These goals and metrics are used each day as you coach and manage your employees and team. Part of using them is taking timely notes and teaching your people to also write up their successes as they happen.
By keeping contemporaneous notes and documenting successes (and failures) as they happen, the evaluation almost writes itself at the end of the period. You both know what was expected because you agreed to them together and have talked about it frequently during the year. You both wrote down the accomplishments and successes during the year. The gaps between goals and reality are also obvious. As you perform the evaluation you may want the employee to write the first version of it and you can go over your edits together and come to an agreement for the final version. You must let the employee have some input to the evaluation even if it is only to object to what you have written.
These performance reviews are also future oriented. A large part of the meeting will be setting the goals, expectations, and metrics for the coming year (or whatever the evaluation period is).
Ms Kessler also provides several helpful appendices that provide examples and helpful material to demonstrate the principles she discussed throughout the book.
Reviewed by Craig Matteson, Ann Arbor, MI
Best and Most Current Performance Management Tool May 20, 2008 Jeff Horton (Houston, TX) 2 out of 2 found this review helpful
As a 20 year HR Director with Fortune 500 companies, I am impressed and happy to have discovered Robin Kessler's latest and best book on competency based Performance Reviews. HR practitioners know that "competencies" are the most powerful and relevant currency to use when creating metrics for measuring human performance at work, and Robin has really hit the target on this hot HR subject. Any manager, HR practitioner, trainer, or leader will find this book user friendly and highly rewarding. The book wastes no time in providing application based tools and metrics, outstanding examples, and unbeatable tips and techniques for immediately improving Performance Reviews! This clear and easy focus on the heart of Performance Management process will help any leader improve the most challenging aspect of leadership - objectively measuring employee performance. Furthermore, you will find this book as a great tool for Workforce Planning, Talent Management, and as to document performance cases to reduce exposure for employee claims and litigation. This is the most useful book on management in a long time, as it hits the target perfectly on Performance Management technology.
READ THIS BOOK! June 25, 2008 U. B. Frazier (Jackson, New Jersey USA) 1 out of 1 found this review helpful
Read this book!
Anyone who's currently employed, whether as a manager of people or an
individual contributor, will benefit from the information and tips in
Robin's book. It's easy to read and brings clarity to the performance management process. At the end of each chapter, Robin provides a Key Points section with questions that summarize the major content covered in the previous chapter. It's a useful and creative way to help the reader remember what's important. All in all, the book is filled with practical suggestions that can help individuals make performance management conversations produtive and effective.
Competency-Based Performance Reviews May 26, 2009 Melody Brennan (The Woodlands, TX United States) I can't thank you enough for writing this book. I am using it now in completing the reviews for my staff. The sample phrases are providing fresh terminology that is spot on. It is helping me write reviews that in turn will help my staff get a clearer understanding of what is expected of them in their job and improve their performance. The book has given me ideas to help inspire my staff in a time when organizations can't provide monetary inspiration.
helpful guidance for managers September 22, 2009 Serdar Genc (Ankara, TURKEY) this book is full of guide tips that will be hepful for the managers. ones who are looking for a methodology book, like me, can not benefit much from this book. I will suggest specifically to the top managers of organizations take some time to look and find new ways of performance appraisals with it.
Showing reviews 1-5 of 6
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